Working through it: our collective journey through crisis

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When the COVID-19 crisis first began, I started by talking about how and why to prioritize employee experience during a crisis. We were at the very beginning of what we now know is a prolonged period of unrest and transition (if you had told me then we would still be in this situation now I am not sure I would have believed that was possible…) 

Everywhere around me I saw leaders first ensure that their business was going to survive, then realise that survival was going to be dependent on the new environment we

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