Why You Should Hire Hospitality Workers for Customer Support

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2020 has been a year of massive change for every business. Some industries and segments are surging, while some are almost at a standstill. Some organizations desperately need new employees, and some have been forced to release talent into a labor market that’s suddenly flooded with qualified candidates anxious for stable income.

Source: Dmitry Kalinovsky / Shutterstock

The need for customer service roles is on the upswing across many industries, thanks to the majority of economic activity shifting rapidly to a stay-at-home consumer base. While candidates with direct call center experience may be hard to come by in

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