Finding good people is one of the toughest challenges for business owners and managers. Turnover has an immediate and often devastating impact on the bottom line, according to StevenDouglas’ Donald Zinn. If you have a sales force of five people, for example, each represents 20 percent of your potential annual revenue, he says. If one or two leave, there’s a good chance you won’t make your yearly goal. Every employee’s contribution counts
“A growth-oriented company requires a very special team to realize its full potential,” Mr. Zinn said. “To succeed, the business must be incredibly adaptable and make sustainable decisions.