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The shift to remote work in March 2020 posed significant logistical challenges for most organizations. Software as a Service company Lifesize—which provides enterprise and business-class video, audio and web-conferencing solutions—had an added layer of complexity: It had just days before finalized a merger.
“We were all together maybe three or four days and then we went remote,” recalled Lifesize Chief People Officer Gayle Wiley. So, in addition to all of the considerations that went into a new remote-work strategy, Wiley’s HR team also had to set up introductions and coordinate cross-functional meetings to map out new work responsibilities in the
