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About five years ago, Google’s People Operations (the tech giant’s version of an HR department) shared a robust study answering a brief yet complex question: What makes a Google team effective? The company spent two years interviewing more than 200 Google employees. They examined more than 250 attributes of 180 teams. The first characteristic of an effective team that Google listed in its results? Psychological safety.
Team members feeling safe in taking risks and being vulnerable in front of each other was by far the most important aspect of an effective team, Google researchers found.
“Individuals on teams
