Why L&D Pros Have Got Measurement All Wrong

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For over 25 years, I have worked in people development fields — human resources, learning and development, volunteer development, training, higher education student affairs, and leadership development.

I’ve noticed a trend in the way those of us in these areas think about measurement. I think we’ve got it all wrong.

We tend to see measurement as a necessary evil. We didn’t go into this profession to run numbers and most of us aren’t particularly good at it. But over the years, demands from executives and those who hold the checkbooks started to necessitate we measure and report. So, we often approach measurement

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