Why building employee trust is the next frontier for AI in HR

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Artificial intelligence—long predicted to be a game-changer in HR—already is making its mark on the industry.

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AI is fueling new workplace innovations, improving employee safety and reducing low-value or repetitive work, yielding direct workplace benefits, especially in the area of engagement and productivity. Yet, according to Beena Ammanath, executive director of the Deloitte AI Institute, a key factor in achieving success with AI involves building trust among businesses and employees that adopting it will be good for the economy and society.

A recent survey from the Deloitte AI Institute, which connects organizations, think tanks and government leaders on all aspects of AI, and the

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