While You Were Working at Home: Enter AI – by Katherine Jones, Ph.D.

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Technology didn’t stand still in the pandemic: tech changes very likely occurred in your workplace while employees were working at home. Coupled with the day-to-day changes of the new hybrid workplace, HR professionals will need to be prepared to wrestle with the impact on many fronts as they try to balance new product integration, introduction, and training with the returning workforce. And the technology changes are significant.

Consider: the large ERP and HCM solution providers report record numbers of “go-lives” among new cloud-based HCM customers, adding a need for new product training for HR staff and employees. Returning and newly

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