What will recruitment look like after COVID?

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It took a global pandemic for some employers to overcome their biggest fear when it came to their recruiting function: change.

In the wake of COVID, HR professionals have been forced to re-examine their talent acquisition strategies, resources and technology. Many of these changes have raised the bar for the recruitment process and candidate experience. Some HR professionals say there’s no turning back and expect these changes to stick around long after the threat of COVID diminishes.

Adriana Bokel Herde, chief people officer at Pega—a global software company that streamlines customer engagement and operations—says COVID has accelerated all people processes at the

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