What L&D programs are missing: the magic of spaced repetition

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Picture this: You’ve spent weeks finding the perfect vendor for your manager training, or better yet crafting your own program. Your managers login and spend two hours learning the basics of giving good feedback, and practicing with one another, and at the end they all say it was a valuable use of their time and they learned a lot. But in the following weeks you hear comments from employees that things aren’t any better. Why does this happen? Why are humans so good at forgetting? And conversely, bad at remembering?

German psychologist Herman Ebbinghaus wondered

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