The need for staff flexibility has always been prevalent, as demand is rarely static year-round. But the pandemic has brought this idea to the forefront. How can organizations cope when demand suddenly falls off a cliff and then surges again a few months later?
When demand falls dramatically, tough decisions have to be made. Staff are let go, and many go on to find other jobs. But then when demand picks back up again, businesses are left scrambling for enough staff to meet consumer needs and will find that, despite high unemployment figures, hiring quickly isn’t as