If you prefer to read, Neelie helpfully included this roundup–not a complete transcript as she probably got bored typing all my “umms”
HR lessons from 2020
SL: There are so many things that we’ve learned in HR this year. One of those things indeed goes back to working from home because before Covid everybody said that the number one benefit they wanted was the option to work from home. Some people have been thrilled about it and some companies have completely closed their offices and will never go back. Other people, however, have learned that they actually love the office.