Change is a constant in business – growth and innovation are goals, after all. But abrupt change, especially rapid large-scale change, can pose challenges to any organization.
One of those challenges is figuring out how to set employee goals and assess their performance after a major disruption, whether it’s a pandemic, a natural disaster or a shift in markets. The goals and key performance indicators (KPIs) that worked before may no longer apply.
So, as companies change their products, services and markets in response to sudden shifts, managers may need to also adjust their expectations and the way they