Understanding the Best Way to Communicate

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One of the lessons that we can take away from the past year is that some forms we use to communicate are better than others. Granted, we should have known this. However, I do find when we’re able to all be in the same place – and deliver many of our messages in person – that we don’t really complain about a message being delivered in-person (versus other forms of communication).

Over the past year, we haven’t all been in the same place. Our ability to communicate in-person is limited. Many of us don’t like video calls and

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