Understanding Organizational Barriers to a More Inclusive Workplace

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By McKinsey & Company

McKinsey’s research has shown that diversity can help organizations increase innovation, reconsider entrenched ways of thinking, and improve financial performance.1 Organizations can take full advantage of the perspectives of a diverse workforce only if leaders and employees enjoy a sense of inclusion,2 which we define as the degree to which an individual feels that their authentic selves are welcomed at work, enabling them to contribute in a meaningful and deliberate manner. We also know from our work that individuals’ sense of inclusion is influenced by their experiences with the organization as a whole, the organization’s leaders, and peers

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