As it does annually, The Hackett Group recently released a research report on critical issues HR leaders expect to face during the coming year. And, unsurprisingly, three of the main challenges identified specifically involve technology and how it interacts with the business climate driven by the ongoing COVID-19 pandemic.
The report, 2021 CHRO Agenda: 10 Key Issues HR Needs to Act on Now, is based on data gathered from more than 300 executives in finance, HR, IT, procurement, supply chain and global business services at mid-size and large enterprises worldwide.
These are three main areas HR is prioritizing in 2021:
A dramatic shift in enterprise