There’s Nothing Soft About Soft Skills in the Workplace

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There’s a lot of buzz about soft skills these days and a growing awareness that these personality traits, habits and behaviors are key to professional success. But what role do they actually play in the workplace and beyond?

It might seem that soft skills in the workplace such as emotional intelligence, creativity and flexibility wouldn’t matter as much in an era of nonstop technological innovation. On the contrary, they’re more important than ever. These are uniquely human capabilities that can’t be replaced or automated; they’re like our superpowers. 

It’s time to start using these powers for good — but we

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