The Ten Pandemic Responses with Highest Business Impact – by Kathi Enderes

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The Josh Bersin Academy recently set out to establish the strongest ways to deliver COVID-era business resilience. The Academy’s Kathi Enderes tells us about what it discovered

The global pandemic’s impact on business as a whole has been huge. We launched a major survey to see how organizations have been responding and what outcomes they were seeing.

The research was conducted in August and comprised outreach to 1,349 HR leaders and professionals, across the globe and also across multiple industry segments. Out of 53, ten practices were found to have the highest business impact in areas such financial performance, customer

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