By Tiffany L. Green and Nao Hagiwara
While the nation roils with ongoing protests against police violence and persistent societal racism, many organizations have released statements promising to do better. These promises often include improvements to hiring practices; a priority on retaining and promoting people of color; and pledges to better serve those people as customers and clients.
As these organizations work to make good on their declarations, implicit bias training is often at the top of the list. As the thinking goes, these nonconscious prejudices and stereotypes are spontaneously and automatically activated and may inadvertently affect how white Americans see and treat