The New Age of Workplace Communication Could Be Instant Messaging

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Before the mid-1990s, e-mail was a relative novelty in office communication. Today, of course, it’s perhaps the most prevalent medium for colleagues to communicate back and forth. But though it’s been the main method of communication for just a few decades, there are signs employees are increasingly looking to alternative forms of communication for collaborating with their colleagues.

New Communication Channels Challenging E-Mail

New data from Rocket.Chat reveals that most employees are questioning the dominant role of e-mail in office communications, with 65% of survey respondents preferring to message and video chat coworkers through a single, centralized platform rather than toggling

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