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Since the start of the COVID-19 pandemic, agility went from business buzzword to absolute necessity, with leaders forced to trust their instincts in order to help their businesses survive and keep employees safe in the face of myriad challenges. But now that things are becoming more normal, you’re faced with yet another impossible task: striking the perfect balance between standardizing your operations again and pursuing innovation, according to a report from Jonathan Hoyt, Maryanne Wanca-Thibault and Christine Greybe of DHR Global.
The consultants note that the secret to success lies in retaining the flexibility your business gained during the pandemic.
