The Impossible Goal: Bias-Free AI – by Frank Ginac

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I was listening in on a need-finding call recently with one of our sales execs. The prospect wanted to know what we do to “eliminate” bias from our AI. My first thought was, is he serious? It turns out he was. When asked to clarify, he explained that one of our competitors informed him that they have “bias-free” AI, and he wanted to know if we did too! With mouth agape (thankfully camera was off), I resisted the temptation to leap from my fly-on-the-wall perch onto my soapbox. Allow me to set the foundation for my argument that it’s impossible

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