The Importance of Emotional Intelligence in the Workplace

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By Verity Creedy

I saw a sign recently that said, “EQ is the new IQ” and it got me thinking. It comes as no surprise that technical skills are of the utmost importance at work, especially when it comes to keeping up with new technology, like AI, and implementing hybrid roles. But technical skills are no longer sufficient for driving performance and attracting top talent. Now more than ever, organizations must emphasize the importance of emotional intelligence at work, leaning on leaders with strong interpersonal skills, as well as building collaborative and inclusive cultures.

Mastering emotional intelligence is a catalyst

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