The growing importance of soft skills in the modern office

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For decades, the term “soft skills” has been used to describe attributes like communication, teamwork, empathy and adaptability. These skills are often seen as secondary to technical expertise or “hard skills.” However, in today’s workplace, soft skills have evolved from being merely “nice to have” to becoming an essential component of professional success.

This shift is driven by changing workplace dynamics, the rise of remote work and the increasing emphasis on collaboration and emotional intelligence in achieving organizational goals.

The evolving workplace demands more than technical skills

In the past, workplaces were often hierarchical, with clear boundaries between roles. Technical

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