The Future of Work Is All ‘Talk’

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Consumers today are hot on conversational artificial intelligence (AI), whether they’re shopping online via mobile-based digital assistants (e.g., Siri or The Google Assistant) or tapping their smart speaker (e.g., the Amazon Echo or Google Home) for flight updates, travel tips, and local weather information for their travel destinations.

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Case in point: These technologies have already made a palpable impact on consumer behaviors. According to “The Smart Audio Report” from NPR and Edison Research, 42% of current users say smart speakers are essential to their everyday lives, with 65% saying they wouldn’t want to

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