The Four Dysfunctions of Recruiting

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The recruiting industry has changed a lot over 16 years. When I began, LinkedIn wasn’t a thing, so I had to call into banks to build lists of talent to target. I couldn’t just ping someone on LinkedIn and have their resume at my fingertips. It was hard work in the beginning, but I freaking loved it. The challenge taught me how to hone my skills and develop relationships with not only my internal clients but also my candidates.

In 2017, I had to come to a very hard realization: What I wanted was a Recruiting Utopia, but what

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