The Candidate Experience during Challenging Times

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Could 2020 get any more complicated? As if COVID19 wasn’t enough, we’ve had hurricanes, wildfires, and social unrest to deal with. I know when speaking to others in the industry, most of us share a sense of exhaustion with everything being thrown our way. Managing the Candidate Experience can be challenging enough in a normal year but 2020 has definitely made us innovate how we look at this critical part of our job.

One of the first challenges our team faced was managing the mindset shift of both our managers and our candidates to virtual interviewing. In an era

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