The Back Story: Surviving Disruption with a Capital D – by Katherine Jones, Ph.D.

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While futurists used to talk about major technological innovations as disruptors and the changes introduced as “disintermediation” of the existing business order, little did they anticipate the degree of disruption caused by the small virus known as Orthocoronavirinae — commonly called the corona virus. Business leaders had to make almost overnight decisions to ensure business continuity. Sometimes business models had to change: restaurants suddenly becoming take-out or catering businesses, brewers revamping to manufacture hand sanitizer, or grocery stores becoming home delivery services. All had ramifications for the HR teams involved.

The effect on HR professionals of the technical disruption such

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