The 3 C’s for successful return-to-work communication

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Winston Churchill once said: “The difference between mere management and leadership is communication.” If ever there’s been a time when mere management won’t cut it and true leadership is necessary—this is it.

Like many HR executives, your last few weeks have probably been spent leading non-stop pandemic-driven business-continuity planning efforts and then getting the word out to employees. You’ve probably addressed more topics in less time than ever before: travel restrictions, office closures, hygiene guidelines, reductions in force, work-from-home arrangements, IT security, privacy questions, etc.

But now, we appear to be entering a new phase. As states debate opening their

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