Sumser: Fighting bias through data-driven software development

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“Two white dudes talking about diversity, inclusion, belonging and equity. What could go wrong?” Jon Stross, Greenhouse Software’s co-founder, wondered aloud as we began our recent conversation. We scheduled the call at my request. I wanted to deepen my understanding of the Greenhouse approach to software development, how it is evolving and how Greenhouse is thinking about bias and equity in its design and development.

There’s a paradox in trying to solve complex human problems with software: The more you focus on the solution, the harder it is to continue to see the problem. In order to create software

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