Successfully Communicating Across Cultures

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In early 2016, Emma Seddon picked up her life in the U.K. and moved across the world to China on a three-year international secondment in her role as talent development manager at Jaguar Land Rover. Her colleagues who had previously completed long-term assignments in China warned of “shang-highs and shang-lows,” and gave her as much advice as possible.

Of course, some things must be learned on one’s own. Seddon recalls trying to order noodles without meat in her best Mandarin and the server responding with a stream of Chinese she couldn’t understand, to which she

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