Starting a cross-training program

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As the job market tightens, many companies turn to formal cross-training programs to make sure they’re operating at top efficiency.

Since not all workers will be excited about learning a new set of skills, the steps taken to prepare employees for a cross-training program go a long way toward making sure it’s a success.

Here are some strategies employers can use to start laying the groundwork for a successful program.

Ease into it

When it comes to cross-training employees, the best bet is to take it one step at a time, one department at a time.

Jumping into a mass

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