Of all the tools a leader can choose from to effectively manage people, shame isn’t the first one that comes to mind.
But shame in the workplace does exist.
It can be innate or external, and the results can be surprising.
What is shame?
Shame is a painful feeling of humiliation or distress caused by the consciousness of wrong or foolish behavior.
It can be brought on as an immediate internal reaction when someone realizes they just said or did something regrettable. Generally, most people want to avoid the strong, negative feeling of humiliation, so in that respect, shame