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The unprecedented COVID-19 pandemic forced many companies to close their offices and direct their employees to work from home. As businesses slowly reopen, many employers will continue to sustain flexible, remote options for their full workforce, while others will offer a dual structure allowing for limited on-site staff.
Managing the required daily IT operations for a remote or combination remote-on-site workforce can be overwhelming for many businesses, as most systems and operations were not set up to handle this new world order on a long-term basis. With the help of IT staff or managed