Sensitive Is the New Strength: In a time of multiple crises, leaders are taking on a new role – being human.

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Steady. Rock solid. A pillar of strength.

Traditionally, these were the defining characteristics of a good leader, especially in times of crisis, as exemplified by Winston Churchill, Margaret Thatcher, Jack Welch and even Patriot coach Bill Belichick. 

But today, as the COVID pandemic continues to take lives across the globe, it’s hard to find a leader who isn’t reaching for a Kleenex. 

As The New York Times reported, Governor Charlie Baker of Massachusetts broke down while speaking about the death of his best friend’s mother. Mayor Eric Garcetti of Los Angeles choked back tears while discussing the coronavirus’s

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