Holding grudges at work can diminish productivity, poison the atmosphere and increase turnover. It’s important to try to resolve these issues and prevent new ones from arising.
Here are seven steps you can take as a manager or leader to help resolve employee grudges. You can also use these tactics when you must intervene in employee conflicts or have workplace grudges of your own to work on.
1. Assume everyone has good intentions.
When you and your team approach conflicts with the mindset that everyone is trying to do the best they can, your employees can focus on solving the