Researchers Say New Study Method Catches Resume Bias

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In previous studies, researchers typically sent employers fake resumes and drew conclusions based on how the employers reacted to them. But this approach can be problematic because the information is phony, employers may not respond to unsolicited resumes and recruiters will likely get upset when they discover that their time has been wasted. Business economics and public policy professors Judd Kessler and Corinne Low, along with doctoral student Colin Sullivan, tested their method, called incentivized resume rating (IRR), in cooperation with employers.

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