Turns out, not all buzzwords are bad. While the term “digital transformation” has arguably been overused in recent years to hype every product and strategy imaginable, these initiatives have been critical to untethering employees from their desks. The necessary shift to remote work brought on by the coronavirus pandemic has validated chief information officers (CIOs) and other leaders who have been driving digital transformation for years.
Switching from, say, on-premise use of Microsoft Office to cloud-based Office 365 once may have seemed like a minor change compared to larger business objectives. But already having made these shifts allowed