Recruiting and Retention: Low Empathy Workplaces Are Not Attractive

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In a new Harris Poll, 78% of hiring decision-makers say their organization has taken action on workplace diversity, equity, and inclusion (DEI). This is good news. Organizations need to demonstrate to employees that they can expect DEI to be more than “talk”.

But it’s important that, when organizations take action, it’s the right actions. I recently came across a report from the Society for Human Resource Management (SHRM) titled “Empathy: DE&I’s Missing Piece”. The report is a part of SHRM’s Together Forward @Work initiative. I thought the report was direct in terms of

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