Last month, I wrote an obituary for normal: the way things used to be. Many typical practices and ways of working are no longer effective, forcing everyone to utilize the most valuable skill of 2020: adaptability.
One area where this is especially prominent is in leadership. The shelter-in-place orders eliminated face-to-face interactions and hands-on supervision has been replaced with digital communication and invisible oversight. The long-held belief that employees couldn’t be trusted to work as hard or as efficiently was put to the test. Likewise, many managers found themselves challenged to manage a remote, distributed workforce.
The early weeks of working-from-home were