In the quest for effective training, evaluation stands as the compass, guiding organizations toward success. But when considering training evaluation, a debate often arises: Should we rely on quantitative metrics—hard data—or delve into more qualitative, nuanced feedback?
The answer lies in a combination of both.
Quantitative metrics offer concrete data—think test scores, completion rates, or time taken to finish a training module. These numbers offer a clear-cut, measurable view of performance, highlighting successes and pinpointing areas of improvement.
But while the clarity that quantitative metrics can provide is certainly important, hard data isn’t enough