Quantitative vs. Qualitative Metrics in Training Evaluation

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In the quest for effective training, evaluation stands as the compass, guiding organizations toward success. But when considering training evaluation, a debate often arises: Should we rely on quantitative metrics—hard data—or delve into more qualitative, nuanced feedback?

The answer lies in a combination of both.

Understanding Quantitative Metrics

Quantitative metrics offer concrete data—think test scores, completion rates, or time taken to finish a training module. These numbers offer a clear-cut, measurable view of performance, highlighting successes and pinpointing areas of improvement.

But while the clarity that quantitative metrics can provide is certainly important, hard data isn’t enough

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