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The word of 2023 is polycrisis, according to research giant Ipsos Karian and Box. Speaking at experience management (XM) giant Qualtrics’ X4 conference in London, Ipsos CEO of international James Tarbit shared that “coming out the pandemic, going into an energy crisis caused by geopolitical instability, going into a cost of living crisis” has created this set of crises that is bigger than the sum…
