Public Sector Workplaces Turning to the Cloud

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Surrounding city of Memphis CHRO Alex Smith, from left, is Belinda Vinson, data management supervisor; Eric Sabatini, sr. HR analytics & performance manager; Kimberly Bailey, HR solution supervisor; Alicia E. Jones, performance review coordinator; Kianah Wicks-Moore, HR solutions analyst; and Chastity Johnson, lead compensation coordinator. Photo by Michael Allen

When Alex Smith was hired as the chief human resources officer for the city of Memphis in 2016, she had never previously held a public sector job — one of the reasons she was selected.

City leaders wanted to bring fresh eyes to the team to address the ongoing problem of how

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