Problem Solving Can Be a Proactive Exercise

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Mr. Bartender and I recently took a little road trip which involved an overnight stay in a hotel. One of the great things about today’s travel environment is that you can pre- check-in and tell the hotel when you plan to arrive. They can also tell you in advance if they cannot honor a request for early check-in. All happens via an app. Easy peasy. Right?

While we didn’t ask for an early check-in, you can probably see where this is going. When we arrived around 4p to check-in, we were told our

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