What a holiday season it was! It seems that retailers have a lot to cheer about in the new year, despite the shorter shopping window in 2019. U.S. retail sales increased nearly 4%, with online sales growing 18.8% compared with 2018.
The spike in sales meant that retailers needed to onboard even more temporary, seasonal employees to serve customers and fulfill orders than ever before. In fact, the National Retail Federation expected retailers to hire up to 590,000 temporary employees in 2019, compared with 554,000 in 2018.
To plan for seasonal hiring, companies invest significant time