Onboarding Habits We Ought to Quit

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In 1987 I took a summer job in a medical supplies distribution warehouse. My responsibility was mainly “picking.” I assembled and prepared daily orders for delivery to in-home patients. I remember arriving for the first day on the job feeling uneasy in a strange environment — I’d never been in a warehouse before. After filling out paperwork that I didn’t really understand, I trailed the warehouse manager around while he quickly ran me through the routine. He used a lot of jargon, gave me no chance to ask questions, and assured me the easiest way to figure things out would

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