RPO is a frequent term used in recruitment circles but also brings some confusion. According to the RPOA (Recruitment Process Outsourcing Association), RPO is “a form of business process outsourcing (BPO) where an employer transfers all or part of its recruitment processes to an external service provider.”
A company can hire an RPO agency to provide all staff and typically that staff uses the company’s recruitment technology and offices. They are essentially acting as full time staff despite being employed at the RPO itself.
It’s very typical for RPO companies to work with their clients for many years, while working