Learning in the Flow of Work: Anticipating Learners’ Needs

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Over the past year, we as an industry have noted just how drastically the nature of work has evolved, from the shift to remote and more flexible environments, to the growing importance of skills over traditional credentials. But one area that’s largely missing from the conversation thus far has been the need to transform how employees learn on the job.

Imagine working on a financial statement in Microsoft Excel, only to realize that you aren’t familiar with a specific formula that’s essential to the project. There’s a video available on your company Intranet—but it’s only 30 minutes long, it’s also from

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