Knowledge Workers Aren’t the Only Ones Who Want Flexibility; Here’s How to Offer It to Others

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Employees could soon head for the door if you deny them flexibility over where, when and how they work, as well as what they work on and who they work with. It’s easy to think that mostly means you’re at risk of losing “knowledge workers” — which Gartner defines as those whose jobs involve handling or using information — but data shows they aren’t the only employees who want flexibility.

The Gartner 2021 EVP Employee Survey of 5,000 employees and 77 HR leaders revealed that nearly half of employees who are not knowledge workers want their organization to provide them

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