A traditional challenge for training and development departments has been how to foster their staff’s retention of material. Training is often conducted for new staff at the start of their term of employment or once a year. Employees are required to attend and maybe take a short quiz at the end, but the enforcement of retention often ends there.
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While some staff might see the relevance of the material and the importance of applying it to their day-to-day activities, most let much of that new information slip from their minds.
The Forgetting Curve